Terms Of Service
The rules that govern your use of The Lively Three,
and what you can expect from us.
You stay in control
You can cancel anytime via app or Apple/Google. You decide whether to keep using the app and you can stop at any time.
Use it fairly
No hacking, scraping, reverse-engineering, or sharing accounts. It keeps the app reliable for everyone.
Insights, not instructions
We provide informational nutrition and sustainability analytics (and optional AI recipe ideas). They're estimates, not medical or professional advice.
Shared value, compounding insight
Your data stays yours. If you opt in, your participation helps create better insights and as more people join, that shared value compounds.
These Terms of Service ("Terms") govern your use of The Lively Three mobile application (the "App") and related services. By downloading or using the App, you agree to these Terms.
1) Who we are
The App is provided by Beeqster GmbH
Address: Bühlstrasse 18, 8172 Niederglatt
Registered seat: Niederglatt, Canton of Zurich, Switzerland
2) Eligibility
The App is intended for users aged 16 or older. If you are under 16, you may not use the App. You are responsible for ensuring your use is lawful in your jurisdiction.
3) License to use the App
We grant you a personal, limited, non-exclusive, non-transferable, revocable license to download, install, and use the App for your personal, non-commercial use, subject to these Terms and any applicable app store rules.
We reserve all rights not expressly granted.
4) Accounts, sign-in, and your responsibilities
The App requires an account to function meaningfully. You agree to:
- provide information that is reasonably accurate for the features you choose to use
- keep your credentials confidential and not share your account
- promptly notify us of unauthorized access
You are responsible for activities performed through your account.
5) Acceptable use and restrictions
You must not, and must not attempt to, do any of the following. Where applicable law does not allow certain restrictions, those restrictions do not apply to you to that extent:
- reverse engineer, decompile, disassemble, or otherwise derive source code or underlying ideas of the App
- bypass paywalls or access premium features without a valid subscription
- scrape, extract, harvest, or collect data or content from the App at scale (including through automation)
- interfere with the App's security, integrity, or performance (including introducing malware)
- use the App for unlawful purposes or to infringe rights of others
- use the App or any outputs to develop, train, test, benchmark, or validate a competing product or service
- collect, export, or aggregate any data, outputs, or screens from the App at scale for commercial use, benchmarking, or competitive analysis
We may suspend or terminate access if you materially violate these Terms or if your use poses security, legal, or operational risk.
6) Subscriptions, billing, trials, cancellation, and refunds
Certain features require a paid subscription ("Subscription"). Subscriptions are purchased through the Apple App Store or Google Play Store and are governed by the respective store's terms.
- Trial: If offered, a trial provides temporary access to premium features as described in the App or store listing.
- Billing & renewal: Billing and renewal settings are managed through your app store account.
- Cancellation: You can cancel at any time via your app store subscription settings.
- Refunds: Refunds are handled by Apple/Google under their policies, except where mandatory law requires otherwise.
- No refunds by us: To the extent permitted by law, we do not provide refunds or credits for subscriptions, partial periods, or unused features.
- Price changes: Subscription prices may change subject to app store rules and applicable law.
Nothing in these Terms limits statutory consumer rights that cannot be waived.
Statutory withdrawal rights (EU/UK): If you reside in the EU/EEA or UK, you may have statutory rights to withdraw from certain purchases within a defined period. Where purchases are made through Apple/Google, withdrawal and refund handling is administered through the relevant app store processes, and your mandatory rights remain unaffected.
7) What the App does (and does not do)
The App helps you track plant-focused intake and provides informational analytics, including:
- Nutrition analytics: charts and summaries that compare your logged intake against reference targets derived from publicly available nutritional reference frameworks
- Sustainability analytics: charts and summaries that estimate environmental impact and compare your logged intake against reference targets derived from sustainability models (including planetary-boundary-inspired budgets and per-user budget estimations that may vary by country or region)
Important: Sustainability analytics are model-based estimates intended for informational and educational purposes. They do not represent a definitive measurement of environmental footprint and should not be used as a sole basis for compliance, investment, procurement, or other high-stakes decisions.
We do not guarantee any specific health, fitness, performance, or sustainability outcomes from use of the App.
The App is not medical advice. The App does not provide medical diagnosis or treatment, and it is not intended for emergencies. Always seek professional advice for medical questions.
8) Data quality, estimates, and user responsibility
The App's outputs depend on:
- the data you enter (including portion estimates)
- food database reference values
- sustainability and impact datasets and conversion factors (where used)
- calculation and modeling assumptions
Outputs are estimates and may be incomplete, outdated, uncertain, or inaccurate. This applies to both nutrition and sustainability analytics.
You are responsible for how you interpret and use the App's outputs and for verifying information that matters to you.
8A) No reliance for professional decisions
The App provides informational outputs based on user inputs, reference data, and estimation methods. You should not rely on the App as a substitute for professional advice (including medical, nutritional therapy, environmental compliance, legal advice, or other professional services).
If you have symptoms, a medical condition, are pregnant, take medication, have allergies/intolerances, or have other health concerns, consult a qualified professional before making changes to your diet or lifestyle.
The App is not intended to support medical or therapeutic decisions. If you have, or suspect you have, an eating disorder or a condition requiring clinical nutrition management, seek support from a qualified professional.
If you use sustainability outputs for decisions with legal, financial, or compliance implications, obtain appropriate professional advice and conduct your own due diligence.
You acknowledge that any actions you take based on the App's outputs are taken at your own discretion and risk.
9) AI-based recipe suggestions
The App may generate recipe suggestions using AI based on your selected preferences and displayed nutrient gaps/targets. AI outputs can contain errors or omissions and may be incomplete or unsuitable for your circumstances. We do not guarantee their accuracy, safety, or fitness for any particular purpose.
Recipe suggestions are optional and informational. You agree to verify ingredients, especially for allergies, intolerances, medical conditions, or dietary restrictions, and you remain responsible for decisions you make based on recipe suggestions.
10) Privacy, Data Contracts, and consent controls
Our processing of personal data is described in our Privacy Policy and your in-app Data Contracts, which are incorporated by reference.
- Core processing: Some processing is required to provide the App (e.g., account, logging, personal analytics).
- Optional processing: Additional features and any optional sharing are offered through Data Contracts and can be managed in the App.
If you do not agree to required processing, you cannot use the App.
11) Your content and our rights to operate the service
You retain your rights in the information you submit to the App. You grant us a limited, worldwide, non-exclusive license to host, process, and use that information to provide, maintain, secure, and improve the App, consistent with the Privacy Policy and your Data Contracts.
We own and retain all rights in the App, including software, designs, algorithms, scoring methods, models, prompts, outputs formatting, and aggregated service-level metrics.
Nothing in these Terms grants you any ownership rights in our models, scoring methods, or outputs formatting, and you may not use the App's outputs to replicate or compete with our core functionality.
12) Third-party services
The App may rely on third-party services (e.g., app stores, authentication providers, cloud infrastructure, push notification services) to operate. Your use may also be subject to third-party terms (e.g., Apple/Google store terms). We are not responsible for third-party services outside our control.
This may also include website service providers such as tag management, analytics, and advertising measurement tools, where you use our website and provide the required cookie consent.
13) Suspension, termination, and deletion
You may stop using the App at any time and delete your account in the App. Deletion options and retention rules are described in the Privacy Policy.
If we terminate or suspend your account for misuse or security reasons, we may restrict access and features. Where feasible, you may still request account deletion subject to legal and security obligations.
14) Disclaimers
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, non-infringement, and accuracy or reliability of outputs.
We do not guarantee uninterrupted availability or error-free operation. The App may be unavailable due to maintenance, updates, technical issues, or factors outside our control.
15) Limitation of liability
To the maximum extent permitted by law:
- our total liability will not exceed the amounts you paid for subscriptions in the 12 months before the event giving rise to the claim
- we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill
Nothing in these Terms limits liability where limitation is prohibited by mandatory law.
16) Changes to these Terms
We may update these Terms from time to time. If changes are material, we will provide notice through the App and/or to your registered email. Continued use after the effective date means you accept the updated Terms.
17) Governing law and venue
These Terms are governed by Swiss law. The competent courts at the registered seat of Beeqster GmbH (Niederglatt, Canton of Zurich, Switzerland) shall have jurisdiction, unless mandatory consumer law provides otherwise.
18) Contact
Support: support@thelivelythree.earth
Privacy: privacy@thelivelythree.earth
19) Miscellaneous
- Severability: If any provision is held unenforceable, the remaining provisions remain in effect.
- Entire agreement: These Terms, together with the Privacy Policy and in-app Data Contracts, constitute the entire agreement between you and TLT.
- Assignment: We may assign these Terms as part of a merger, acquisition, or sale of assets. You may not assign these Terms without our prior written consent.
- No waiver: Failure to enforce a provision is not a waiver of our right to do so later.
